SHIPPING & REFUND POLICY
Our shipments are facilitated through USPS or UPS. Shipping charges are determined during checkout and are weight dependent. Following shipment, you will receive an email containing a shipping confirmation and tracking number. We strongly emphasize the necessity of providing a complete address, including apartment or suite numbers. If your package is returned due to an incomplete or incorrect address, a supplementary $10.00 shipping fee will be applied for reshipment. We want to clarify that we are not liable for lost, stolen, or damaged packages. For such matters, please liaise directly with the designated delivery service once we share tracking information.
Refunds
Given the personalized nature of our products, returns or exchanges are not accepted. In the event of manufacturing defects upon receiving your order, please contact us immediately for resolution.
Please carefully read all product descriptions prior to ordering, ensuring accurate size and color selections.
Order Cancellation
Within 24 hours of purchase: Full refund
25 or more hours after purchase: Cancellations are not permitted.
We greatly value our customers' input! Should you have any inquiries or concerns, feel free to reach out via email at sales@shekre8s.org.
Please anticipate a response within 24 hours, excluding weekends and holidays.
Refunds
Given the personalized nature of our products, returns or exchanges are not accepted. In the event of manufacturing defects upon receiving your order, please contact us immediately for resolution.
Please carefully read all product descriptions prior to ordering, ensuring accurate size and color selections.
Order Cancellation
Within 24 hours of purchase: Full refund
25 or more hours after purchase: Cancellations are not permitted.
We greatly value our customers' input! Should you have any inquiries or concerns, feel free to reach out via email at sales@shekre8s.org.
Please anticipate a response within 24 hours, excluding weekends and holidays.